CONTACT FORM

Our Support Team is Available Business Hours Monday to Friday to Answer Emails and Support Tickets. If you create a ticket or send an email over the weekend or in the evenings we will answer you the next business day. If you enquiry is about an order please include your order number to ensure we can answer your quickly.

 

 

ONLINE SUPPORT

  • SUPPORT

    We answer support tickets and emails business hours Monday to Friday. If you create a message on the weekends or after hours we will contact you the next business da

  • SHIPPING

    Orders ship from our Logistics Hub in Germany to Ireland and to our customers across Europe with AN POST or GLS. Delivery can take between 5 & 10 Business Days.

  • STOCK

    We carry over €5,000,000 of stock in our EU Hub which ensures the largest selection and comprtitive prices for our customer. In Stock items are processed quickly.

  • DELIVERY TIMES

    All orders to Ireland and to other EU Countries are processed and shipped from our German facility however in Ireland goods are received and locally onward shipped by our facility in Carlow to ensure for example the correct power cables or adapters are included as all products are to EU specifications. This does add extra time to orders being delivered in Ireland.

  • PRICING

    Orders shipped to Ireland Include 23% VAT which does make items sent to Ireland cost up to 5% more than items sent to other EU Countries. Our pricing across EU countries only changes based on the VAT Rate in the country were the order is being delivered to so a customer in Ireland pays the same ex vat price as a customers in Germany , France or Spain for example.

  • Procuct Range & Prices

    All of our stock in sourced from EU Distributions which means we offer a far larger range of products than normally seen in Ireland or the United Kingdom often with prices which are considerably lower. An Example of this are Storage Devices which are often 20% or more less than UK sourced products. Most products will be lower in price that from UK Distribution but there are exceptions to this/